| Cloud 9 Service Level Agreement |
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Ability to deliver Cloud 9 Solutions has a proven track record in delivering Software as a Service, with access to experts who have unrivalled experience of implementing the service for companies of any size or type From the start of your implementation right through to the finish, you will have a Project Manager assigned to your set up to ensure that everything goes as you expect and on time. Cloud 9 provide a 99.9% guaranteed Service Level Agreement for all of our services. We monitor each and every element of the service, from the floor up. As a Cloud 9 customer, you will get access to our Customer Portal. This is where the service is fully managed so you can create and modify users, assign permissions, change passwords and so on. The Portal has been designed to be intuitive and easy to use, and turns managing IT into a simple HR function. If you require assistance with any of our solutions for any reason, you can log onto our Knowledgebase at any time and find articles for each and every element of our service. If you don't happen to find what you are looking for, then you simply submit your original question to our Support Team and they will contact you with further assistance. |
Newsflash
Yesterday all servers in the U.K. went out on strike in a bid to get more RAM and better CPUs. A spokes person said that although front side bus speed had initiated this action the actual preference was to be virtualised and placed in a datacentre. |
Cloud 9 Computing Solutions takes the desktop to the worker instead of bringing the worker to the desktop. |
Any device, anytime, anywhere – Today’s digital workforce demands the abilityy to work from anywhere at any time using any device they’d like. With virtual desktop by Cloud 9 users can access their desktop and corporate applications from any PC, Mac, thin client or smartphone. This means your workforce becomes as flexible as you could wish, increasing productivity and saving you money. |